Lonnie Hendry is the Chief Product Officer at Trepp, leading a global team responsible for developing and commercializing Trepp’s suite of CRE, CMBS, and CLO products. Since joining in 2019, Lonnie has spearheaded product innovation and business growth, launching multiple successful offerings that help clients achieve strategic goals.
He also co-hosts The TreppWire Podcast, a popular CRE podcast with over 1.1 million listens. Recognized for his industry insights, Lonnie is frequently cited by major publications like The Wall Street Journal and Commercial Observer.
With 22 years of experience in the commercial real estate industry, Lonnie's expertise spans multifamily management, leasing, brokerage, and appraisal. He is also an adjunct faculty member at Texas Tech University, teaching real estate courses and mentoring future professionals.
Lonnie holds a Master’s in Real Estate from the University of Texas at Arlington and serves on several advisory boards, contributing to industry leadership and education.
Keywords
commercial real estate, technology, passive investing, market trends, distressed properties, due diligence, multifamily investments, real estate education, investment strategies, CRE insights
Summary
In this episode, Randy Smith interviews Lonnie Hendry, Chief Product Officer at TREP, who shares his extensive experience in commercial real estate and the evolving role of technology in the industry. They discuss the cyclical nature of real estate markets, the importance of due diligence for passive investors, and the opportunities presented by distressed properties. Lonnie emphasizes the need for investors to educate themselves and ask the right questions to navigate the current market landscape effectively. The conversation also highlights the resilience of the commercial real estate sector and offers insights into future trends and investment strategies.
Chapters
00:00 - Introduction to Lonnie Hendry and His Background
02:34 - The Intersection of Technology and Commercial Real Estate
04:43 - Market Trends and the Cyclical Nature of Real Estate
09:22 - Understanding Distressed Properties and Buying Opportunities
12:51 - Challenges in Turning Around Distressed Assets
17:09 - Due Diligence for Passive Investors
23:38 - Positive Outlooks and Market Resilience
29:35 - Advice for Passive Investors in Today's Market
36:39 - Educational Resources and Final Thoughts
RANDY SMITH
Connect with our host, Randy Smith, for more educational content or to discuss investment opportunities in the real estate syndication space at www.impactequity.net, https://www.linkedin.com/in/randallsmith or on Instagram at @randysmithinvestor
[00:00:02] [SPEAKER_01]: Show.
[00:00:04] [SPEAKER_01]: Where we focus on learning and sharing with our listeners all there is to know about how to create
[00:00:09] [SPEAKER_01]: success in our lives.
[00:00:12] [SPEAKER_01]: This show stands on the shoulders of giants.
[00:00:14] [SPEAKER_01]: Our mission is to empower and inspire our listeners to create the life of their dreams
[00:00:20] [SPEAKER_01]: while scathing up the last in the process.
[00:00:23] [SPEAKER_01]: Let's celebrate life together.
[00:00:25] [SPEAKER_01]: Welcome to The Show!
[00:00:29] [SPEAKER_03]: Welcome back to The Gentle Art of Crushing It, podcast.
[00:00:32] [SPEAKER_03]: My name is Ridesmith and I'll be the co-host today.
[00:00:35] [SPEAKER_03]: I'm really excited to have Lonnie Hendry with us.
[00:00:38] [SPEAKER_03]: Lonnie is the Chief Product Officer at TREPP.
[00:00:41] [SPEAKER_03]: He's the co-host of TREPP by our podcast.
[00:00:44] [SPEAKER_03]: He has been involved in all things real estate related for the last 20 plus years.
[00:00:49] [SPEAKER_03]: In fact, he's even teaching at Texas Tech as well.
[00:00:52] [SPEAKER_03]: Lonnie, welcome to The Show!
[00:00:53] [SPEAKER_03]: Super excited to have you here.
[00:00:55] [SPEAKER_00]: Thank you for having me on, looking forward to the discussion and big fan of The Show.
[00:01:00] [SPEAKER_00]: So thank you for letting me be against.
[00:01:02] [SPEAKER_03]: Yeah, yeah, thanks so much Lonnie.
[00:01:04] [SPEAKER_03]: I've been listening to Lonnie's Lonnie and his co-host podcast now for probably nine months
[00:01:10] [SPEAKER_03]: or so.
[00:01:11] [SPEAKER_03]: It's been something that's really helped me grow in my education in the space.
[00:01:15] [SPEAKER_03]: I wanted to expose our listeners to this one as well because it's been a really nice
[00:01:20] [SPEAKER_03]: addition to my education journey.
[00:01:22] [SPEAKER_03]: So Lonnie, if you can and can you tell the audience a little bit more about yourself
[00:01:26] [SPEAKER_03]: than just the couple of bullet points that I shared.
[00:01:29] [SPEAKER_03]: So they'll know like I do that we're talking with the true expert in the space.
[00:01:33] [SPEAKER_00]: Sure.
[00:01:33] [SPEAKER_00]: Yeah, so appreciate the opportunity.
[00:01:35] [SPEAKER_00]: So I spent 22 years or so in the commercial real estate space pretty much done a lot
[00:01:40] [SPEAKER_00]: of different activities.
[00:01:41] [SPEAKER_00]: Start off in multi-family property management and development.
[00:01:44] [SPEAKER_00]: Work for a local developer, we bought land, we got it in title.
[00:01:47] [SPEAKER_00]: We built apartments, we released them up, we sold them, we moved on to the next project,
[00:01:51] [SPEAKER_00]: managed some high-end class A properties and did some low income housing tax credit
[00:01:56] [SPEAKER_00]: section eight stuff.
[00:01:57] [SPEAKER_00]: So I had some really great practitioner boots on the ground experience with the whole development
[00:02:02] [SPEAKER_00]: process, property management process.
[00:02:04] [SPEAKER_00]: I was 19 or so when I started in that business and got hooked on commercial real estate,
[00:02:09] [SPEAKER_00]: got my real estate license, broker's license, been transacting on properties for
[00:02:13] [SPEAKER_00]: the last 15, 20 years.
[00:02:16] [SPEAKER_00]: We got it in a teaching, did some valuation work and now I work at Trepp as the Chief
[00:02:21] [SPEAKER_00]: Product Officer where it's really great.
[00:02:23] [SPEAKER_00]: I get to work with practitioners that are doing deals every day or trying to use data,
[00:02:28] [SPEAKER_00]: help enhance their business process.
[00:02:31] [SPEAKER_00]: In my experience in background as a practitioner but now at the company where we deliver
[00:02:35] [SPEAKER_00]: data products and services to the market, really makes for a really great combination where
[00:02:39] [SPEAKER_00]: I speak to language, I understand the nuances, then the academic stuff attacks is just kind
[00:02:45] [SPEAKER_00]: of my way to get back to younger folks in the series space that are wanting to start a career
[00:02:49] [SPEAKER_00]: like I wouldn't be where I am or have had the opportunity to as I've had if I didn't
[00:02:53] [SPEAKER_00]: have people plug in the me that were a little more experienced.
[00:02:56] [SPEAKER_00]: And so I live, eat, breathe, sleep, commercial real estate 247.
[00:03:00] [SPEAKER_00]: It's all I do and I love it.
[00:03:03] [SPEAKER_02]: Are you interested in real estate investing but don't know where to get started or think
[00:03:07] [SPEAKER_02]: you don't have the time or money?
[00:03:08] [SPEAKER_02]: Are you stuck in your W2 because the golden handcuffs make it hard to walk away?
[00:03:13] [SPEAKER_02]: If this sounds like you, check out impactequity.net and schedule some time to talk with
[00:03:18] [SPEAKER_02]: founder Randy Smith.
[00:03:20] [SPEAKER_02]: Randy went from Mass of Income to leaving his W2 through passive income and he can help
[00:03:24] [SPEAKER_02]: you do the same.
[00:03:26] [SPEAKER_02]: www.impactequity.net
[00:03:29] [SPEAKER_03]: Love it, love it, so that's a mouthful.
[00:03:33] [SPEAKER_03]: I'm wondering if you could jump a little bit into the education piece that you're in the
[00:03:38] [SPEAKER_03]: information that you're involved with teaching folks about how technology and commercial
[00:03:43] [SPEAKER_03]: real estate or intertwined.
[00:03:44] [SPEAKER_03]: Can you share a little bit more about that?
[00:03:46] [SPEAKER_00]: Yeah, so last year, it takes us tech we decided we're going to start offering a course
[00:03:49] [SPEAKER_00]: property technology class because in my day job at Trepp is a chief product officer.
[00:03:54] [SPEAKER_00]: As I mentioned, I'm working very closely with market participants and I'm seeing real
[00:03:59] [SPEAKER_00]: time how real estate investing, real estate ownership, real estate development.
[00:04:04] [SPEAKER_00]: All of those things are having a more and more reliance on technology that help increase their
[00:04:09] [SPEAKER_00]: speed of delivery.
[00:04:10] [SPEAKER_00]: Understand the nuances around the vacancy, understand what market rinse are, what
[00:04:14] [SPEAKER_00]: operates are.
[00:04:15] [SPEAKER_00]: Technology plays an increasingly more responsible role in their decision making and so we
[00:04:21] [SPEAKER_00]: thought for the students it'd be great.
[00:04:23] [SPEAKER_00]: These are finance students that have a concentration in real estate.
[00:04:27] [SPEAKER_00]: Why don't we marry the core financial components of modeling and underwriting deals and
[00:04:32] [SPEAKER_00]: discounted cash flow analysis with this concept of how technology is implemented at real
[00:04:37] [SPEAKER_00]: estate?
[00:04:37] [SPEAKER_00]: So what we've done is join the two together and create a course that allows our students
[00:04:42] [SPEAKER_00]: to come out of college with an understanding of how to create some Python scripts,
[00:04:46] [SPEAKER_00]: with an understanding of how to use technology in data and ways that you might not generally
[00:04:51] [SPEAKER_00]: get in the traditional college curriculum.
[00:04:54] [SPEAKER_00]: And we think it really sets our graduates apart where they can hit the ground running
[00:04:57] [SPEAKER_00]: because what we know is the best operators are using data to make decisions.
[00:05:02] [SPEAKER_00]: They're not making decisions subjectively.
[00:05:04] [SPEAKER_00]: They're making decisions based on data.
[00:05:06] [SPEAKER_00]: And if our students can pull better data, you can make better decisions and better decisions
[00:05:09] [SPEAKER_00]: usually to better outcomes.
[00:05:11] [SPEAKER_03]: Outstanding.
[00:05:13] [SPEAKER_03]: So being a student of a group commercial will state yourself,
[00:05:17] [SPEAKER_03]: I suspect that you've seen a lot of evolution over the years and the technology that's
[00:05:21] [SPEAKER_03]: available for, I mean ultimately selecting the right assets to invest in.
[00:05:27] [SPEAKER_03]: Can you talk to maybe some of the milestones that we've made we've seen during your career
[00:05:33] [SPEAKER_03]: that have really helped to speed up that due diligence process or the selection process
[00:05:37] [SPEAKER_03]: of finding assets?
[00:05:39] [SPEAKER_00]: Yeah, it's amazing how much data is available on the market through public sources
[00:05:44] [SPEAKER_00]: if you just know where to look.
[00:05:46] [SPEAKER_00]: So sure, I mean simple searches on county assessor websites
[00:05:49] [SPEAKER_00]: of identifying the last time we properly sold what's the ownership entity that actually
[00:05:54] [SPEAKER_00]: holds titles with the property doing some searches on the county clerks website to find
[00:05:58] [SPEAKER_00]: the dev records looking on the secretary of states website to see what is that entity
[00:06:03] [SPEAKER_00]: and who does it tie back to so you can actually start building up a profile of who
[00:06:07] [SPEAKER_00]: owns the property, you can see what the latest transaction was.
[00:06:11] [SPEAKER_00]: There's a lot of other information like the advent of APIs where you can connect
[00:06:15] [SPEAKER_00]: system to system and start pulling data in.
[00:06:18] [SPEAKER_00]: It's really revolutionized consumers ability to be informed about a particular property
[00:06:24] [SPEAKER_00]: or particular market so things like trash account, a member pickups,
[00:06:29] [SPEAKER_00]: yelp reviews, all of these things that traditionally have not been considered commercial real estate
[00:06:33] [SPEAKER_00]: data points necessarily with the tools and the systems that are available now,
[00:06:38] [SPEAKER_00]: you can bring all that in and you can become much more informed around what are the
[00:06:41] [SPEAKER_00]: drivers of values, particularly the market or for particular assets.
[00:06:45] [SPEAKER_00]: So there's no shortage of availability of data.
[00:06:48] [SPEAKER_00]: There's no shortage of insights if you just know where to look and a lot of the stuff is
[00:06:52] [SPEAKER_00]: available at a marginal cost for people that just want to take the time to learn where to look.
[00:06:58] [SPEAKER_03]: Yeah, it seems like a lot of the more powerful tools that are available
[00:07:01] [SPEAKER_03]: the co-stars of the world are very expensive and hard for some of the smaller operators to
[00:07:08] [SPEAKER_03]: potentially pony up for those dollars. So it's good to hear that there's some public offering
[00:07:12] [SPEAKER_03]: or some public data that's available out there that are available for those folks.
[00:07:16] [SPEAKER_03]: So not everybody is a billion, two billion, five billion AUM organization that has the resources
[00:07:22] [SPEAKER_03]: to invest in those type of tools. Now I know when we're getting ready for the
[00:07:29] [SPEAKER_03]: podcast, you mentioned that you were actually an active broker as well.
[00:07:33] [SPEAKER_03]: So you have been like literally on the front lines looking at transactions for essentially decades.
[00:07:39] [SPEAKER_03]: So can you give the audience a sense of where we're at in the market? We all know that
[00:07:45] [SPEAKER_03]: you know the last few years have been relatively tough, but curious what you're seeing today.
[00:07:51] [SPEAKER_00]: Yeah, I think it's important to understand the real estate by definition is cyclical.
[00:07:56] [SPEAKER_00]: For a lot of investors today, they had only seen the upward trajectory of a cycle.
[00:08:00] [SPEAKER_00]: So coming out of the great financial crisis in 08, starting around 2011 or 2012, things really
[00:08:05] [SPEAKER_00]: started picking back up and up until 2020 we had only seen values go up, capreds come down.
[00:08:11] [SPEAKER_00]: Everyone was making money and it felt like a really great thing. The reality is, as I said,
[00:08:15] [SPEAKER_00]: the market cyclical is like right now we're in a little bit of the downshift where things are
[00:08:20] [SPEAKER_00]: resetting and that's not unpredictable. It's not something this should shock anyone.
[00:08:26] [SPEAKER_00]: It's a reality of the market. Things get a little overheated, things schooled down.
[00:08:30] [SPEAKER_00]: So from an academic perspective, the market goes through a cycle we will call growth,
[00:08:35] [SPEAKER_00]: equilibrium, decline and then revitalization. We're past the equilibrium probably in a decline
[00:08:41] [SPEAKER_00]: in most markets and most asset classes but that actually allows for buying opportunities.
[00:08:47] [SPEAKER_00]: One distressed assets come available by, you know, practice you're getting those deals at a discount
[00:08:53] [SPEAKER_00]: and those discounts generally translate an ability for the owner to invest capital to
[00:08:58] [SPEAKER_00]: if it's an off improved the lobby or multifamily to improve the kitchen and the bath
[00:09:03] [SPEAKER_00]: bathroom to whatever the case may be to try to drive increased value for the property.
[00:09:08] [SPEAKER_00]: So it's a necessary part of the cycle I think right now we're on the early end of the
[00:09:12] [SPEAKER_00]: distressed cycle. I think we're still very much in the headline phase of distress. We haven't
[00:09:16] [SPEAKER_00]: actually seen actual distress play itself out but that will happen and it's unfortunate for those
[00:09:22] [SPEAKER_00]: that have investments or for those that are part of those transactions but it's just part of
[00:09:27] [SPEAKER_00]: the cycle. So for people that are in the market this is definitely a risky endeavor at some level
[00:09:32] [SPEAKER_00]: because there's no guarantee. I mean the market's dynamic it changes every day. Some events are
[00:09:38] [SPEAKER_00]: bigger than the property, some events are bigger than the operator they can't control
[00:09:42] [SPEAKER_00]: but if you use data to make decisions and you you're conservative in how your approach
[00:09:46] [SPEAKER_00]: things you can try to mitigate those challenges and right now we're still early in the cycle.
[00:09:51] [SPEAKER_00]: I think there'll be more distress but I think the distress creates opportunity.
[00:09:55] [SPEAKER_03]: Absolutely and I'm wondering, Lani I've been talking with a lot of folks about and I
[00:09:58] [SPEAKER_03]: think actually heard on your podcast others. There's this transition that goes from
[00:10:03] [SPEAKER_03]: distressed seller that turns into the distressed property which then becomes like the true
[00:10:08] [SPEAKER_03]: opportunity. Can you talk about that process maybe in a little bit more detail? I've tried to
[00:10:13] [SPEAKER_03]: share that but I think you can probably do that which we're only going to put in the night
[00:10:18] [SPEAKER_00]: Sure I don't know about that but I'll try. A distress seller is someone that actually owns the
[00:10:24] [SPEAKER_00]: property they have a mortgage on it and their under the rest or distress right so
[00:10:29] [SPEAKER_00]: they can't make them mortgage or they're having trouble getting a refinance at maturity
[00:10:33] [SPEAKER_00]: or there's something that's causing distress for the property. Now the borrower has a fiduciary
[00:10:39] [SPEAKER_00]: obligation to their investors and to themselves to try to exhaust all remedies to rectify that situation
[00:10:45] [SPEAKER_00]: to get the building back to being viable to making sure it's current on the mortgage, etc.
[00:10:50] [SPEAKER_00]: The lender has the same exact fiduciary obligations to their shareholders where they're going
[00:10:53] [SPEAKER_00]: to do everything they can to make sure that they don't take back a building that they can't sell
[00:10:58] [SPEAKER_00]: minimally for the loan balance. So on the first part of this distress as you have the
[00:11:02] [SPEAKER_00]: distressed seller that effectively is doing everything they can to become a non-distressed seller
[00:11:08] [SPEAKER_00]: and if and only if they've exhausted all remedies and there's no other option then the bank
[00:11:13] [SPEAKER_00]: steps in and it becomes a distressed asset. Once it's a distressed asset, as we know,
[00:11:18] [SPEAKER_00]: bank started the business of lending money not operating assets and so they don't want to own
[00:11:22] [SPEAKER_00]: an asset. It's a liability on their books and they try to offload it. That's where the buying
[00:11:26] [SPEAKER_00]: opportunity comes in if distressed borrow or distressed owner is going to fight till the very end
[00:11:32] [SPEAKER_00]: to try to keep the property because they want to preserve their equity, they want to keep their
[00:11:36] [SPEAKER_00]: good name, whatever the case may be. When the lender steps in the dynamic shifts at that point
[00:11:41] [SPEAKER_00]: they need to proactively get that liability off their books and that creates buying our
[00:11:45] [SPEAKER_00]: opportunity for it to form buyers that can come in. You're going to buy those properties with
[00:11:49] [SPEAKER_00]: some inherent risk, you're not going to get the full due diligence, you're not going to get full
[00:11:52] [SPEAKER_00]: access. There's usually generally something that's causing the distress. It's usually not just
[00:11:58] [SPEAKER_00]: the owner or themselves sometimes it is but generally not. So you're buying a property subject
[00:12:02] [SPEAKER_00]: to all of those challenges that already exist. That's where you have to get a discount. There has to
[00:12:07] [SPEAKER_00]: be some acknowledgment of those inherent risks and the acknowledgment of those risks is generally
[00:12:11] [SPEAKER_00]: in the form of a reduced buying price. So if a property sold last time from 100 million,
[00:12:19] [SPEAKER_00]: you're not going to pay 100 million for that same distress asset in most cases it's going
[00:12:22] [SPEAKER_00]: to need to be at some discount so that you have some protection on the upside.
[00:12:27] [SPEAKER_03]: Yeah. Thank you for walking through that. It's been you hear distressed from different levels
[00:12:31] [SPEAKER_03]: of that in distressed opportunities not always a great opportunity for the past investor because
[00:12:37] [SPEAKER_03]: there's going to be some ups and downs throughout building getting the asset out of the distress.
[00:12:43] [SPEAKER_03]: I had a project that we did earlier this year that we had took over from an operator that was
[00:12:48] [SPEAKER_03]: in significant distress. They had lost a number of different assets and I think we were at
[00:12:53] [SPEAKER_03]: 90% occupancy, 92% occupancy would be took over and over the last four or five months it's
[00:12:59] [SPEAKER_03]: dropped down to almost actually sub 50% occupancy because they just loaded it up with a bunch
[00:13:05] [SPEAKER_03]: of bad tenants that you know at hindsight we have the capitalization to renovate the units and
[00:13:11] [SPEAKER_03]: then bring it back up to par but 50% occupancy is a scary site what you're seeing that as a
[00:13:17] [SPEAKER_03]: past investor. I'm curious in those types of situations how difficult does it for an operator
[00:13:24] [SPEAKER_03]: to turn an asset around that might be taking over a highly distressed property that maybe
[00:13:31] [SPEAKER_03]: the fundamentals and the structure you know in the core major major you know the HACs and the
[00:13:40] [SPEAKER_03]: planning all of that looks good like how difficult is that for the deterrent around it is
[00:13:44] [SPEAKER_03]: it likely to turn around with an operator. Yeah so I think it's a great question and it's
[00:13:50] [SPEAKER_00]: it's a difficult one to answer in a broad fashion just because every asset is unique and every
[00:13:55] [SPEAKER_00]: market as you make and I think broadly we sometimes followed this trap of like national narratives
[00:14:01] [SPEAKER_00]: or national headlines and what we know is that real estate is a local and sometimes hyper local
[00:14:06] [SPEAKER_00]: endeavor two properties on the same street could have some completely different outcomes
[00:14:10] [SPEAKER_00]: and it's not just the operator that drives those out of them sometimes it's what was the
[00:14:14] [SPEAKER_00]: debt load when they took the property over you know to your point it's something I'll take a few
[00:14:19] [SPEAKER_00]: seconds to kind of delve into the oldest trick in the book right when you're selling a property it's
[00:14:24] [SPEAKER_00]: distressed is to try to get the occupancy the physical occupancy is highest possible so they'll
[00:14:29] [SPEAKER_00]: this property is 92% occupying well there's two components to that you have the physical
[00:14:35] [SPEAKER_00]: occupancy or or likewise the physical vacancy but then you also have the economic occupancy
[00:14:40] [SPEAKER_00]: or the economic vacancy so like the way this would work is you could have a space that on the
[00:14:45] [SPEAKER_00]: rent role shows to be occupancy let's just say an example of a warehouse there's 10,000 square feet
[00:14:51] [SPEAKER_00]: subdivided into 2, 5000 square foot base you could have it's very simple if you only have one
[00:14:56] [SPEAKER_00]: side physically occupying the other sides vacant you see this is 50% occupied super easy everyone
[00:15:01] [SPEAKER_00]: understands that but you could say we're going to have someone move into the vacant space but we're
[00:15:07] [SPEAKER_00]: going to give them one month free so in that example the properties 100% physically occupied
[00:15:12] [SPEAKER_00]: but the best the landlord can do in that instance is only collect 11 of the 12 months of rent
[00:15:18] [SPEAKER_00]: so you've created an economic vacancy of about 8.3% now just do that times however many months
[00:15:24] [SPEAKER_00]: free you get for every month or at an 8% economic vacancy even though the rent role shows physical
[00:15:30] [SPEAKER_00]: occupancy at 100% or 90% or whatever so in the due diligence process it's super important to
[00:15:36] [SPEAKER_00]: understand I get it that the physical occupancy is 90 but how much rent are recollection relative
[00:15:42] [SPEAKER_00]: to what we're we're building if we're only collecting 70% of what we're building that economic
[00:15:48] [SPEAKER_00]: vacancy is very high and that's very difficult to rectify because at that point you have a
[00:15:53] [SPEAKER_00]: minute that's physically occupying the space that's not paying as a matter of how good an operator
[00:15:58] [SPEAKER_00]: you are it's difficult to go through the eviction process to get them out of the unit sometimes
[00:16:03] [SPEAKER_00]: you have to pay to get them out like that creates a headache so let's say before we even get into
[00:16:06] [SPEAKER_00]: like the value ad part just having a full understanding of are we when we reference 90% occupancy is
[00:16:13] [SPEAKER_00]: that just physical occupancy or is that the economic occupancy if it's not the economic first question I
[00:16:23] [SPEAKER_00]: really good indication of where we're actually from a financial perspective and then just your
[00:16:27] [SPEAKER_00]: question I'm turning it around or getting an operator in there you know operators are like anything
[00:16:35] [SPEAKER_00]: else in life you could have two doctors that went to medical school and they both got a degree
[00:16:39] [SPEAKER_00]: and they're both licensed medical doctors but it doesn't mean that there's equivalent in terms
[00:16:44] [SPEAKER_00]: of their skill or in terms of how good they are at their job and the same thing pulls
[00:16:48] [SPEAKER_00]: true here in commercial real estate you get a lot of people that have thought and sold assets they
[00:16:53] [SPEAKER_00]: been in the market they understand but doesn't mean by definition they're going to be a great
[00:16:57] [SPEAKER_00]: operator and so you have to know like what's driving the distress is it is a poor management if
[00:17:03] [SPEAKER_00]: that's the case then yes someone can come in reasonably quickly turning it around if it's poor
[00:17:07] [SPEAKER_00]: management sometimes it just is poor management lack of experience lack of understanding lack of
[00:17:12] [SPEAKER_00]: relationship whatever but if those things are decent and as something external to the property if
[00:17:19] [SPEAKER_00]: physical challenges if it's road construction if it's you know other issues zoning
[00:17:23] [SPEAKER_00]: other things that have changed over the ownership's period of ownership and now new owners
[00:17:29] [SPEAKER_00]: coming in they're not going to be able to change those factors just like the previous owner was it
[00:17:33] [SPEAKER_00]: so it's hard to pay in a broad brush I would say like in the due diligence process you want to
[00:17:38] [SPEAKER_00]: ask the questions like why is this property properly struggling if you can't quantify that it's
[00:17:43] [SPEAKER_00]: going to be very hard to have confidence they're going to be able to turn it around if you can
[00:17:47] [SPEAKER_00]: quantify it to higher expenses than what the market suggests lower vacants I mean lower rental rates
[00:17:52] [SPEAKER_00]: from higher vacancy due to mismanagement you know those are things you can fix if it's something
[00:17:58] [SPEAKER_00]: external to the property that's bigger than the individual property or the ownership group
[00:18:02] [SPEAKER_00]: is going to be very difficult for anyone to turn those in right yeah you know and I'm always trying
[00:18:07] [SPEAKER_03]: to look at this from a from a due diligence standpoint from a past and investor and you know most
[00:18:12] [SPEAKER_03]: operators will say that it was it was managed go like that's the easy answer to say everything they're
[00:18:18] [SPEAKER_03]: going to swoop in there are amazing managers and you're going to be able to fix all of the
[00:18:21] [SPEAKER_03]: all the management issues that were in place but I'm trying to figure out like how do you dig deeper
[00:18:26] [SPEAKER_03]: than that you know I hear people talk about this lease on a product process so if you're looking
[00:18:31] [SPEAKER_03]: at economic vacancy can you like literally dig down to the paperwork to take a look at the quality
[00:18:37] [SPEAKER_03]: the tenants and uncover what truly is at the core of the problem or is that something that you
[00:18:44] [SPEAKER_03]: hear people throw around and it's not really happening during due diligence I mean I think it's like
[00:18:49] [SPEAKER_00]: anything else in life you have some passive investors that just take things at face value and you know
[00:18:57] [SPEAKER_00]: for them maybe it's worked out or maybe they've had some bad experiences and they learn from that
[00:19:02] [SPEAKER_00]: I would just ask the hard questions I mean like obviously people are going to tell you and
[00:19:07] [SPEAKER_00]: create a narrative based on what they're trying to achieve like what is their objective if
[00:19:11] [SPEAKER_00]: they're objective is to acquire the property and raise some capital they're going to do everything
[00:19:14] [SPEAKER_00]: to highlight the benefits in the upside and everything else and those all may be 100% true
[00:19:19] [SPEAKER_00]: and listen I think they're more good operators than there are bad operators right I think they're
[00:19:24] [SPEAKER_00]: they're people that are trying to make a living for themselves buying properties in the
[00:19:30] [SPEAKER_00]: capital going through the process but it's not without challenges and this is you know this
[00:19:36] [SPEAKER_00]: business is a very highly competitive business with very smart people most properties have
[00:19:43] [SPEAKER_00]: multiple companies looking to acquire the property if and when it comes on market or even if
[00:19:47] [SPEAKER_00]: it's off market so the due diligence from a passive investor perspective is very important like
[00:19:52] [SPEAKER_00]: you need to ask the tough questions I want to see a copy of the trailing 12 months I want to know
[00:19:57] [SPEAKER_00]: what the line on an expense breakdown is I need to have some understanding of how to those
[00:20:01] [SPEAKER_00]: expenses compare to the broader market of a competitive set is there a track record of this type
[00:20:08] [SPEAKER_00]: of acquisition where there's a value at component and did you successfully execute on that if
[00:20:14] [SPEAKER_00]: the answer is yes that's great but then I want to follow up and say well when was that because
[00:20:19] [SPEAKER_00]: if it was when interest rates were going down and capricre going down and values by definition
[00:20:23] [SPEAKER_00]: were then increasing a lot of people did really well there like have you done something similar to this
[00:20:28] [SPEAKER_00]: and a simpler similar type of environment with similar challenges and if I can't get a good answer
[00:20:33] [SPEAKER_00]: to those things and it probably gives me a little cause for concern yeah I've really been trying
[00:20:36] [SPEAKER_03]: to dig into when I'm looking at track record and in seeing all these very very hefty equity
[00:20:41] [SPEAKER_03]: multiples with operators like digging into actual in a wide growth during their whole periods versus
[00:20:47] [SPEAKER_03]: just capricred compression growth that we saw or value that was created and what I'm finding is
[00:20:55] [SPEAKER_03]: there's not always operators are always very eager to show kind of the negative of that like it's
[00:21:02] [SPEAKER_03]: really easy to present you know 30% IRRs but like let's dig into that and see actually what
[00:21:07] [SPEAKER_03]: cause those IRRs to be so I'm curious are there questions or analysis that a past investor can do to
[00:21:14] [SPEAKER_03]: dig beyond just the power point presentation to dig into that deeper? Yeah I think I think it's on
[00:21:20] [SPEAKER_00]: the equity multiple side it was all of that return on reversion so like they bought the property
[00:21:27] [SPEAKER_00]: capricre went down values went up and there was no cash flow incremental cash flow grows over
[00:21:33] [SPEAKER_00]: the whole period they basically did they get the return on the reversion that's the case and this is
[00:21:39] [SPEAKER_00]: how you add discussion then I probably want to dig a little bit deeper than that I think as a
[00:21:44] [SPEAKER_00]: passive investor there are a couple of things that you should take upon yourself to get educated
[00:21:49] [SPEAKER_00]: on right like you should learn how to read an operating statement so if if you don't know what
[00:21:54] [SPEAKER_00]: potential growth rent is or you don't know what other income is or you don't know how to articulate
[00:21:58] [SPEAKER_00]: with the difference between an operating expense and a capital expenditure is you should probably
[00:22:03] [SPEAKER_00]: take some time and learn about those things if someone's just talking to you about multiples or IRR
[00:22:08] [SPEAKER_00]: or something else that's hard to understand and hard to define and can be manipulated you should
[00:22:15] [SPEAKER_00]: have a better understanding just a foundational element like right now you know rent grows is a hot
[00:22:20] [SPEAKER_00]: topic so like we had saw deals from 2019 to 2021 on these value-adreposition plays where people
[00:22:26] [SPEAKER_00]: are literally underwriting 10 to 12 percent annual rent growth. Well one that's very unlikely to happen
[00:22:34] [SPEAKER_00]: to even if the rent grows 10 or 12 percent that doesn't mean that it's going to flow down and
[00:22:39] [SPEAKER_00]: you're going to have a 12 percent in all I growth and expense creep is very real and the
[00:22:45] [SPEAKER_00]: reality has it costs more to operate a property today than it did three years ago so someone's
[00:22:51] [SPEAKER_00]: coming in and they're saying we're going to cut expenses by 12 percent I want to know where they're
[00:22:55] [SPEAKER_00]: going to get that savings from because taxes insurance personnel cost repairs are maintenance those things
[00:23:01] [SPEAKER_00]: are all up inflation has impacted those negatively so as a 6 percent rent growth may it equate to a
[00:23:08] [SPEAKER_00]: 0 percent in all I growth or 2 percent in all I growth because of the expense growth that's happened.
[00:23:13] [SPEAKER_00]: So if there are just some things in a diligence process where you can't make a decision just
[00:23:17] [SPEAKER_00]: off of a spreadsheet you can't make a decision just off of a PowerPoint you have to understand
[00:23:22] [SPEAKER_00]: the nuance that goes into it real estate especially on the valuation side and looking at equity
[00:23:27] [SPEAKER_00]: multiples and then you know cash out on stabilization and refile like all those things happen and
[00:23:34] [SPEAKER_00]: there's a ton of people that have success stories but at the end of the day the enterprise what
[00:23:40] [SPEAKER_00]: the turbines about you you got an inner line of category whether you do a discount cash flow in
[00:23:44] [SPEAKER_00]: a reversion or you do a single year direct cap valuation what is my inner line was my projected
[00:23:49] [SPEAKER_00]: in a line growth do I think that's reasonable do I think that can be supported by market driven data
[00:23:53] [SPEAKER_00]: if the answer is yes good if the answer is no I'm probably I hit the pause button and I'm
[00:23:58] [SPEAKER_00]: asking a few more questions and if they don't want to show that obviously that's another indicator
[00:24:03] [SPEAKER_03]: that it may not be the investment for you yeah I found recently over the last I don't know
[00:24:09] [SPEAKER_03]: six nine months or so I started asking new operators to provide their most recent investor updates
[00:24:16] [SPEAKER_03]: that they've sent whether it's monthly or quarterly and making sure that that aligns with what
[00:24:19] [SPEAKER_03]: they share during the due diligence process and surprisingly they don't always match
[00:24:24] [SPEAKER_03]: and even more surprisingly they don't always want to provide those which is a immediate red flag
[00:24:29] [SPEAKER_03]: for me that I step away from so well I know it's not all doom and gloom like you guys use the term
[00:24:36] [SPEAKER_03]: green shoots and crabgrass so can we can we talk about some positive news some positive things
[00:24:41] [SPEAKER_03]: that are going on in the space what is your your outlook for for the coming months and years
[00:24:46] [SPEAKER_00]: yes I I appreciate that because I think the doom and gloom narrative gets too much
[00:24:52] [SPEAKER_00]: headline space and the reality is if you look at the delinquency we put out a delinquency report
[00:24:56] [SPEAKER_00]: every single month so this last minute of overall delinquency rate it's just over 5%
[00:25:01] [SPEAKER_00]: offices the worst category it's like 7.99% or 7.97% yeah so in the worst of worst like we're saying
[00:25:08] [SPEAKER_00]: offices you know almost done untouchable asset right now no lender wants to make alone on
[00:25:13] [SPEAKER_00]: nobody wants to go work in them at 7.7% the link we see for that asset class is still less than 8%
[00:25:20] [SPEAKER_00]: which means 92% plus of the properties are making them mortgage management so I missed all of
[00:25:25] [SPEAKER_00]: this headline gloom the reality is most properties are performing just fine most operators are still
[00:25:31] [SPEAKER_00]: paying the mortgage on time most assets are still you know maintaining value or some asset
[00:25:37] [SPEAKER_00]: classes are still growing in value so I would suggest like don't don't make decisions based on
[00:25:43] [SPEAKER_00]: what the headlines say try to get into your local market and understand the nuances of those
[00:25:47] [SPEAKER_00]: fundamentals and I think in doing that you'll see there's a lot more green shoots than there is
[00:25:52] [SPEAKER_00]: cracker ice even though the cram brass right now is getting the headlines because
[00:25:56] [SPEAKER_00]: offices forever have been a very safe investment you've seen a lot of institutional capital
[00:26:01] [SPEAKER_00]: flow into suburban urban offices and lately maybe some suburban office where people love
[00:26:08] [SPEAKER_00]: having office investments there are 95% occupied in the urban cores they were occupied by
[00:26:12] [SPEAKER_00]: credit tenants it was a really great investment and we just had this huge behavioral shift
[00:26:17] [SPEAKER_00]: for people don't go to the office anymore at least at the scale that they used to and so that asset
[00:26:22] [SPEAKER_00]: classes in a little bit of disarray but even in the worst of wars right now I think the distress
[00:26:26] [SPEAKER_00]: will get above 8% is supposing it's a day for cent today 92% of the mortgages are still paying
[00:26:32] [SPEAKER_00]: so I think from that perspective there's a lot of really good activity in our business where we
[00:26:36] [SPEAKER_00]: practice the CBS market just to give some perspective in 2023 year to date so January through September
[00:26:44] [SPEAKER_00]: there's about 26 billion dollars worth of CNBS issuance if you look at what's been done today
[00:26:50] [SPEAKER_00]: in 2024 or January to September not even through the full month there's 72.12 billion of issuance
[00:26:58] [SPEAKER_00]: so it's some multiple more than what it was last year and we haven't seen the fed cut rates
[00:27:02] [SPEAKER_00]: we haven't seen anything really to stimulate the market place this is really just been
[00:27:07] [SPEAKER_00]: issuance growth if we get a favorable cut from the fed here in September and we stimulate the
[00:27:15] [SPEAKER_00]: market a little bit you're going to see that be even stronger in the fourth quarter so I think this
[00:27:19] [SPEAKER_00]: narrative of dry powder on the sidelines way too we hit the bottom like I don't believe in the
[00:27:24] [SPEAKER_00]: bottom like I think the reality is the market just abs and flows every day there's opportunities
[00:27:28] [SPEAKER_00]: in up markets there's opportunities in down markets so if you're an investor out there find
[00:27:34] [SPEAKER_00]: some properties that have good upside that have good strong fundamentals that the operator can show
[00:27:39] [SPEAKER_00]: you their track record show you why they think their value thesis will play out with data and if
[00:27:44] [SPEAKER_03]: they can do that there's plenty of opportunities out there and we've already seen some pretty big
[00:27:49] [SPEAKER_03]: players make some big moves on large transactions over the last 60 days or so so that tells me that
[00:27:56] [SPEAKER_03]: if the big money set on the sidelines is starting to move or at least hinting at moving then now it
[00:28:02] [SPEAKER_03]: we're not completely at the bottom but it should be rounding back up here shortly in all
[00:28:06] [SPEAKER_03]: all things are pointing their direction for what I've seen so yeah I mean I think I think not
[00:28:10] [SPEAKER_00]: was standing some you know global challenge or geopolitical trouble or whatever the market
[00:28:15] [SPEAKER_00]: seems to be bouncing back and it's just an interesting dynamic where you have some people that would
[00:28:22] [SPEAKER_00]: say those really big players they kind of create the narrative around the market so they're hoping
[00:28:26] [SPEAKER_00]: by deploying those capital large capital stores and buying large reads, surviving large multi-family
[00:28:32] [SPEAKER_00]: assets or whatever they're trying to stimulate and be a catalyst for the market I think there's
[00:28:36] [SPEAKER_00]: some truth to that if you're a large enough player you actually have the ability to kind of move
[00:28:41] [SPEAKER_00]: the needle a bit with your activity right so they talk to the book and then they go out and place
[00:28:45] [SPEAKER_00]: some capital hoping that others kind of follow them into the market but I do think with the fed
[00:28:52] [SPEAKER_00]: saying in December last year like hey we're done with the rate hike cycle we're setting ourselves
[00:28:58] [SPEAKER_00]: up for some rate cuts now we're going into an election cycle once that's all settled and once
[00:29:03] [SPEAKER_00]: the rate cuts come in I think you're gonna see a lot of stabilization real estate can work in high
[00:29:08] [SPEAKER_00]: interest rate markets it's not like we've never had an error of high interest rate in the 80s
[00:29:12] [SPEAKER_00]: interest rates were significantly higher than they are now commercial properties still traded
[00:29:16] [SPEAKER_00]: your transaction still happened where the market's really slowed down is when there's a bunch
[00:29:21] [SPEAKER_00]: of uncertainty and I think we're past that part I think now we've stabilized a kind of a historical
[00:29:25] [SPEAKER_00]: norm for rates and they're gonna come down a little bit with fat action and I think you'll see
[00:29:30] [SPEAKER_00]: a strong fourth quarter and I think 25 is setting up to be a really good year for CRM I mean
[00:29:35] [SPEAKER_00]: the one positive takeaway for the market broadly is just that even with all the distress you
[00:29:40] [SPEAKER_00]: look at COVID you look at them shutting down everything hotels going to zero actually can
[00:29:44] [SPEAKER_00]: see overnight you look at the office in the paradigm shift there on the whole loan losses investors
[00:29:51] [SPEAKER_00]: being completely wiped out it's still a very very small percentage of the overall ecosystem
[00:29:57] [SPEAKER_00]: was CRA so it can prove in itself to be a reliable investment is proven itself to be a resilient
[00:30:03] [SPEAKER_00]: investment class and I think that you'll consider it continue to see that type of trajectory
[00:30:08] [SPEAKER_00]: for commercial real estate over the next 10 15 20 50 years like I'm I'm all CRA all day every day
[00:30:15] [SPEAKER_00]: it's going to be your and be hard for us to help me understand how and why people would go away
[00:30:19] [SPEAKER_00]: from commercial real estate I think for the past of folks though it's imperative especially given
[00:30:24] [SPEAKER_00]: when we're at a cycle that you ask the right question as you dig a little bit deeper
[00:30:29] [SPEAKER_00]: you try to make folks that are gonna take your money a little bit uncomfortable and you see
[00:30:34] [SPEAKER_00]: how the reaction is because right now that's where we are a lot of people are uncomfortable the
[00:30:39] [SPEAKER_00]: rent growth that they underroats not there the expenses that they hope to cut didn't get cut and it
[00:30:44] [SPEAKER_00]: doesn't mean that they're bad offerings like I know you mentioned Randy like some of their
[00:30:47] [SPEAKER_00]: you know investor updates maybe didn't match what the the presentation said when they were
[00:30:51] [SPEAKER_00]: raising the capital that by itself to me the market is dynamic like you have to understand that as a
[00:30:57] [SPEAKER_00]: past investor like that's their pro forma that's their best guess so it's not a guess but that's what
[00:31:04] [SPEAKER_00]: their best in the process of activities going to be on the front end of the deal it doesn't
[00:31:10] [SPEAKER_00]: mean that it always plays out that one but what I was saying let me let me clarify if I could
[00:31:15] [SPEAKER_03]: though as well like I wasn't saying investor reports matching their performance investor reports
[00:31:21] [SPEAKER_03]: matching what they were verbally sharing with me so I have to say that is the
[00:31:25] [SPEAKER_00]: research of the real life research. Yeah yeah yeah but does the match what they say in all instances
[00:31:31] [SPEAKER_00]: not good yeah I think you have to understand as an investor just because the performances that
[00:31:38] [SPEAKER_00]: one they had anticipated doesn't mean that they're a bad operator it may mean that we're
[00:31:43] [SPEAKER_00]: some tough part of the cycle and again this is where you have your comfort level your risk
[00:31:50] [SPEAKER_00]: tolerance as an investor has said I mean all investment has reached regardless of whether
[00:31:54] [SPEAKER_00]: buying a stock a mutual fund real estate whatever their sum and error risk if you got to just
[00:31:59] [SPEAKER_03]: find where your threshold is. Okay I'm curious what you're thinking I just one more question and
[00:32:04] [SPEAKER_03]: then we can we can move towards to our's wrapping this up but I'm curious about your thoughts
[00:32:09] [SPEAKER_03]: where some of these operators that did very very heavy acquisitions during 2021 and 2021
[00:32:14] [SPEAKER_03]: 2022 that there's struggling DSCRs or said one point out maybe we're seeing started to see some
[00:32:21] [SPEAKER_03]: challenges with occupancy just because of the natural market trends what are your thoughts about how
[00:32:29] [SPEAKER_03]: those investments those projects how they could potentially impact new deals that are going to
[00:32:36] [SPEAKER_03]: market today so you don't have to portfolio is said one point out but the rest is blown it out of the
[00:32:41] [SPEAKER_03]: park how confident are you that they're going to be able to perform on new assets when they've got
[00:32:47] [SPEAKER_00]: dragged of these others potentially yeah I mean I think it's it's a fair question and I think it's one
[00:32:53] [SPEAKER_00]: that goes into having a deeper understanding of the portfolio composition what is dragging those
[00:32:59] [SPEAKER_00]: properties that are not performing to him did they make some aggressive assumptions that they shouldn't
[00:33:05] [SPEAKER_00]: have made did they take on you know debt that they shouldn't have taken on and they use floating
[00:33:10] [SPEAKER_00]: rate debt not buying the appropriate rate caps to protect themselves and their investors like
[00:33:14] [SPEAKER_00]: where their decisions made and operators shouldn't make they put them in this position that's the
[00:33:19] [SPEAKER_00]: case that's problematic if they get all those things right if they took on a conservative amount
[00:33:24] [SPEAKER_00]: of leverage if they bought the rate caps if they did everything that a reasonable prudent investor
[00:33:28] [SPEAKER_00]: would do and there were just some external characteristics around the property that didn't fully
[00:33:34] [SPEAKER_00]: understand or the planning and zoning commission is playing hardball with some of their permits for
[00:33:41] [SPEAKER_00]: the renovation or if there's supply chain issues or there's things that have happened
[00:33:46] [SPEAKER_00]: impacted the property negatively that gives you a little different perspective on it then if they
[00:33:49] [SPEAKER_00]: have half their portfolio that's a positive track record you know I want to ask the same questions like
[00:33:55] [SPEAKER_00]: did these assets turn positive because of their operational abilities or did they just get
[00:34:00] [SPEAKER_00]: a tailwinds from the market and so I think and just to give some some context for that so I know
[00:34:05] [SPEAKER_00]: multi family in particular there's been a lot of talk around some syndicators and people about
[00:34:12] [SPEAKER_00]: in 1920-21 that are under water right now and there's a couple of things that I think
[00:34:18] [SPEAKER_00]: prudent investors could ask going forward is they're taking out floating rate debt right which
[00:34:23] [SPEAKER_00]: means that the rate on the interest rate on the loan can reset let's talk about that like I need to
[00:34:29] [SPEAKER_00]: understand why we're using a floating rate loan versus locking in a fixed rate loan over the term
[00:34:35] [SPEAKER_00]: there may be justification for doing that but I want to understand what the downside risk is
[00:34:39] [SPEAKER_00]: do we have the appropriate rate cap someplace what's the worst state case scenario if we have to
[00:34:44] [SPEAKER_00]: extend this into an extension option period is there administrative fee do we have to buy a new
[00:34:49] [SPEAKER_00]: rate tap like those are things that I want to have a clear understanding of before I write
[00:34:53] [SPEAKER_00]: if check to somebody if they check all the boxes and they give you good answer on that then I think
[00:34:58] [SPEAKER_00]: that's fine but what's happened is from 20 over just over the last five years in this short term
[00:35:06] [SPEAKER_00]: bridge financing marketplace you've had about $150 billion worth of lending activity most of
[00:35:12] [SPEAKER_00]: that was floating rate 24 to 36 month loan term on initial loan takeout with one two or three 12
[00:35:18] [SPEAKER_00]: month extension options the challenge with that is if you bought a property in 1920 or 21 in
[00:35:25] [SPEAKER_00]: 2023 in the first half of 24 1.1 million new apartment units were delivered from a construction
[00:35:30] [SPEAKER_00]: pipeline so your value every position of your 1970s class C property is now competing with a bunch
[00:35:37] [SPEAKER_00]: of new class A stuff that's on the market in a soft market where they're dropping their
[00:35:42] [SPEAKER_00]: rinse and the rent that you thought you were going to achieve is probably not achievable
[00:35:45] [SPEAKER_00]: the floating rate nature of that is problematic they locked in rate a regeneration at 2%
[00:35:50] [SPEAKER_00]: now with the floating rate in the adjustments if they don't have a rate captain my being 11
[00:35:54] [SPEAKER_00]: percent interest that is going to eliminate any free cash flow you have on the property
[00:36:00] [SPEAKER_00]: but just to give some perspective 150 billion 70% of that's been multifamily and
[00:36:08] [SPEAKER_00]: less than 20% of that 70% is in this distress bucket right so it's not an in-consequential number
[00:36:16] [SPEAKER_00]: but relative to the overall multifamily space it's just a rounding error and so I would just suggest
[00:36:23] [SPEAKER_00]: the people don't buy into the high-up sure in the sunbelt states there's been a lot of activity
[00:36:27] [SPEAKER_00]: no out of an experienced semester that came in there's going to be some distress like we talked
[00:36:32] [SPEAKER_00]: about in the front end of the show for the people coming in today with new capital there's going
[00:36:36] [SPEAKER_00]: to be some really great buying opportunities for some of those properties thank you for for kind
[00:36:40] [SPEAKER_03]: of bringing that full circle net that really talks to the message that I've been sharing with
[00:36:44] [SPEAKER_03]: investors as well as there there are some amazing opportunities that are either here in front of
[00:36:49] [SPEAKER_03]: this or on horizon and now I think is a good time to get some capital at work I think personally
[00:36:56] [SPEAKER_03]: I'm I'm a fan of the dollar cost averaging placing small checks in multiple markets,
[00:37:01] [SPEAKER_03]: multiple asset classes, multiple operators and deals consistently year after year after year after
[00:37:06] [SPEAKER_03]: year after year if you do that you're going to have up and down years but as a whole from a
[00:37:11] [SPEAKER_03]: real estate specific and multi family I believe is going to outperform anything that you can see
[00:37:15] [SPEAKER_03]: in any of the other markets so well honey this this has been a lot of fun you bring a new perspective
[00:37:22] [SPEAKER_03]: I felt I was a little bit over my skis by asking you to come out of the show but
[00:37:27] [SPEAKER_03]: the ultimate goal is that I'm trying to help educate the past investor and
[00:37:31] [SPEAKER_03]: certainly wanted them to get to experience what I get to experience with you guys every week so
[00:37:36] [SPEAKER_03]: maybe if you could let me tell the audience again what you guys are doing a trip what you guys
[00:37:42] [SPEAKER_00]: are doing with trip willier as well yeah that opportunity so trip by definition we're data modeling
[00:37:48] [SPEAKER_00]: in analytics firm we track the commercial mortgage max security the CRECLO and the Fanny Friday
[00:37:53] [SPEAKER_00]: Agency markets we're running into the reporting structure we get owners submitted income and expense
[00:37:58] [SPEAKER_00]: financial statements submitted to us directly from the serviceer then we build really great
[00:38:04] [SPEAKER_00]: products analytics and sites and research on top of that data so we have a lot of free data
[00:38:09] [SPEAKER_00]: if you're someone that's just looking for some newsletter or from market commentary
[00:38:13] [SPEAKER_00]: then our website is trip.com you can sign up for our newsletters we have a daily news letter
[00:38:18] [SPEAKER_00]: called the rundown where we track the transaction market we give you a big picture story every
[00:38:23] [SPEAKER_00]: morning that comes out every Monday through Friday for the products and services we have a bunch
[00:38:28] [SPEAKER_00]: of different subscription options love to talk to you about that if you're interested and then on
[00:38:32] [SPEAKER_00]: trip where a podcast we're 278 episodes in we have over 1.5 million lessons we do a weekly show
[00:38:39] [SPEAKER_00]: on Thursday we've never missed a week since March of 2020 we spend 45 minutes to an hour
[00:38:44] [SPEAKER_00]: just kind of recapping the events of that week from a CRC perspective so if you haven't
[00:38:48] [SPEAKER_00]: listened to us we'd love for having to check us out we try to be educational we try to be you know
[00:38:53] [SPEAKER_00]: as funny as a couple of nerdy guys and then Hayley can be and but we have a really great report
[00:38:59] [SPEAKER_00]: we love what we do we live in the data and so we try to keep subjectivity out of it
[00:39:04] [SPEAKER_00]: and really just bring some data driven you know market insights week to week. Love it yeah
[00:39:10] [SPEAKER_03]: and what I like probably more than anything one is the fun banter that you guys have going back
[00:39:14] [SPEAKER_03]: and forth so that's great but too you guys actually list specific transactions that are occurring
[00:39:20] [SPEAKER_03]: in various asset classes all over the country and we get to hear a lot about we work in many other
[00:39:26] [SPEAKER_03]: big things that are common in the space but it's been a really nice addition to my weekly
[00:39:32] [SPEAKER_03]: listening and I feel like I just learned a time for you guys so a lot of thank you so much for
[00:39:36] [SPEAKER_03]: being on the show I do have do have a few questions I like to ask everybody before we wrap up if
[00:39:40] [SPEAKER_03]: you got just a couple minutes still okay so we talked a lot about due diligence on this one
[00:39:46] [SPEAKER_03]: and I thought you gave some really good advice there but I'm curious are there one or two or a
[00:39:52] [SPEAKER_03]: handful of due diligence questions that you think passive investors should be asking that they
[00:39:57] [SPEAKER_03]: seem to not be asking during their their wedding process. I think one thing that you can do and you
[00:40:03] [SPEAKER_00]: might get some pushback from from some of the operators is have them connect you with some of
[00:40:08] [SPEAKER_00]: the other passive investors and their other deals to get some perspective on how they think
[00:40:13] [SPEAKER_00]: that deals come right it's one thing for the person that controls an error to kind of give you
[00:40:17] [SPEAKER_00]: their spend on how things have gone good or bad it's really interesting and be interesting to
[00:40:21] [SPEAKER_00]: kind of see how other passive investors feel about those same deals for hate so if you can get
[00:40:26] [SPEAKER_00]: access to somebody that's already invested with the operator I think that's a really great way
[00:40:30] [SPEAKER_00]: to kind of get some insight into that. I think looking at the P&L or operating statement and getting
[00:40:36] [SPEAKER_00]: a familiarity with the asset is important it's one thing to look at projections it's one thing to
[00:40:41] [SPEAKER_00]: look at you know underwritten assumptions it's hard to argue with what's taking place already and
[00:40:47] [SPEAKER_00]: if you can see what's happened over the last 12 months it gives you a little bit of better
[00:40:51] [SPEAKER_00]: basis relative to how realistic do you think those assumptions are on the go for I mean like
[00:40:57] [SPEAKER_00]: I can't predict what's going to happen five minutes from now let alone five years from now
[00:41:01] [SPEAKER_00]: so I want to have some understanding of what's taking place so I at least have some
[00:41:05] [SPEAKER_00]: firm foundation of knowing what is this 10% rate growth actually mean like sometimes when you
[00:41:10] [SPEAKER_00]: see the numbers in front of you it gives you a better understanding and then any type of claim
[00:41:15] [SPEAKER_00]: that they're offering relative to operational superiority whether it's increasing rent, decreasing
[00:41:21] [SPEAKER_00]: expenses or whatever I want to have some proven track record of showcases that they've been
[00:41:27] [SPEAKER_00]: able to deliver on those cents in the past because what we know is everyone that selling says
[00:41:33] [SPEAKER_00]: your buyer can come in and increase rents and they can do this better than we did
[00:41:39] [SPEAKER_00]: to which I would respond most cases well then why hasn't your operator just done that like if it's
[00:41:43] [SPEAKER_00]: easy to change charge rents up 15% why have you guys raised the rents 15% oh we did some
[00:41:49] [SPEAKER_00]: percent of the units and now you can extrapolate that maybe maybe not like maybe you did it on
[00:41:54] [SPEAKER_00]: the 10 best or 10 percent best of units in the complex and the other side of the complex is hard to access
[00:41:59] [SPEAKER_00]: or has not as good a visibility at nighttime or as far as from the mailbox there's other things
[00:42:04] [SPEAKER_00]: that create challenges to something a new one set of standing of that so I think you know
[00:42:08] [SPEAKER_00]: those would be some highlights I think the main thing though is just educate yourself like
[00:42:12] [SPEAKER_00]: don't rely on somebody else to give you an education and commercial real estate
[00:42:16] [SPEAKER_00]: take it upon yourself to get a working knowledge you don't have to be a practitioner
[00:42:19] [SPEAKER_00]: you don't have to be a modeling expert but if you can be somebody that understands like we're in
[00:42:24] [SPEAKER_00]: a very jargon heavy industry it's very easy to kind of get lulled into well they said the EGI's this or
[00:42:30] [SPEAKER_00]: said you know whatever have a working knowledge of what those terms mean so that you can actually
[00:42:35] [SPEAKER_00]: understand when someone's telling you they expect to reduce you know recurring expenses by X or fixed
[00:42:42] [SPEAKER_00]: expenses by Y like what that actually means for you as a passive investor.
[00:42:48] [SPEAKER_03]: And then that ties really nicely the next question and other than maybe signing up for your
[00:42:53] [SPEAKER_03]: course at Texas Tech what would be some good educational resources for them to really begin
[00:42:58] [SPEAKER_03]: start to learn some of this on their own if you have a cabinet you can share yeah we are
[00:43:02] [SPEAKER_00]: you know there's there's several options I'll be like so I would say right now in 2024
[00:43:07] [SPEAKER_00]: there's never been a better time to be an investor in the sense that resources are abundantly
[00:43:12] [SPEAKER_00]: available. If you want to invest in real estate if you want to invest in anything you can get online
[00:43:17] [SPEAKER_00]: you can find a clash you can find something that can help you get educated so at track we actually
[00:43:21] [SPEAKER_00]: offer a training certification course if you want to understand valuation you want to understand
[00:43:27] [SPEAKER_00]: the MBS you want to understand the mortgage side of the equation we have a training course you can
[00:43:31] [SPEAKER_00]: sign up for there's a company called CR E analyst that does a very similar type of training course
[00:43:36] [SPEAKER_00]: there's adventures in commercial real estate those guys do a great job and their website
[00:43:40] [SPEAKER_00]: has a bunch of free stuff as I mentioned our website is a bunch of free stuff even as basic
[00:43:45] [SPEAKER_00]: is like Khan Academy which is usually you know it's anonymous with like grade level type of education
[00:43:53] [SPEAKER_00]: they have some really great videos on commercial mortgage back security and and underwriting
[00:43:58] [SPEAKER_00]: in analysis like no shortage of ways for you to get an education and a nominal cost that could
[00:44:04] [SPEAKER_03]: pay some really big dividend. Sectionable steps that the audience can take and I'm going to check
[00:44:08] [SPEAKER_03]: out your guys certification course as well. Another thing I learned here when we launched this last
[00:44:15] [SPEAKER_00]: year it's been very positive for us and it's something we're going to lean into like we
[00:44:19] [SPEAKER_00]: you know I'm a I'm a professor teacher at heart like I think sure educating folks special
[00:44:26] [SPEAKER_00]: when it comes to their money making decisions is something that we have an obligation to do and so
[00:44:32] [SPEAKER_00]: we're really leaning in I'm trapped to trying to create a more easy education type of format where
[00:44:42] [SPEAKER_00]: our podcast was kind of phase one we're like we're talking to everything we're educating you on what
[00:44:46] [SPEAKER_00]: we see from the market from our perspective with our data this is kind of phase two where we have
[00:44:52] [SPEAKER_00]: a formal class where you can sign up it's like 1214 weeks you can actually come in it's every week
[00:44:56] [SPEAKER_00]: it's online you have assignments you have a professor you yeah it's like a legitimate certification course
[00:45:02] [SPEAKER_00]: the next phase will be taking that plus like some lie and meeting reads it's some other things
[00:45:06] [SPEAKER_00]: and maybe introducing you to some of our broader networks so you can continue to grow in your
[00:45:11] [SPEAKER_00]: knowledge of commercial real estate so I love being where we're at I think in 2024 there's no
[00:45:18] [SPEAKER_00]: excuse to not grow your network to not grow your understanding in knowledge base there's
[00:45:23] [SPEAKER_00]: there's so many resources and tools available and we love being at least a small part of that for people
[00:45:27] [SPEAKER_03]: and all right and now just a couple of quick fun questions so I'm not sure if you're a bucket this
[00:45:33] [SPEAKER_03]: guy or not but have you recently or do you plan on checking any bucket of the items off your list
[00:45:39] [SPEAKER_00]: so I will tell you I'm I'm kind of boring when it comes to this kind of stuff because I just work
[00:45:45] [SPEAKER_00]: like I work like I work like in addition to teaching a Texas tech I also teach at a community college
[00:45:50] [SPEAKER_00]: and you're a semester at home well I'm telling you I'm teaching three classes on Saturday so like
[00:45:55] [SPEAKER_00]: 9 30 oh my goodness 9 30 and 6 30 p.m. I'm teaching so but I think one of the things I want to do is
[00:46:01] [SPEAKER_00]: I want to go watch baseball game whenever stay in across the US one of the benefits of my
[00:46:06] [SPEAKER_00]: crazy travel schedule is I get to go to a bunch of different cities and I get to yeah
[00:46:10] [SPEAKER_00]: you know much of different people but in the last couple of years I really got to see some cool games
[00:46:14] [SPEAKER_00]: and some cool stadiums the last year I got to see red socks and the eighties that Finnway I got to
[00:46:19] [SPEAKER_00]: sit on the green monster a really cool deal I've been out there so I'm really sure I got to watch
[00:46:24] [SPEAKER_00]: I'm going to Texas Rangers fan we were playing the Diamondbacks there so it was just cool so
[00:46:28] [SPEAKER_00]: I would say for that like maybe just to try to check all the stadiums off on the list it's not
[00:46:33] [SPEAKER_00]: something I'll do next year but it's sure something I progressively work in charge so that's pretty cool
[00:46:38] [SPEAKER_03]: I love it my wife and I are doing the same thing and I was going to invite you if you're ever
[00:46:42] [SPEAKER_03]: in Arizona let's go grab a D-back skating but we tried to hit two or three or four year
[00:46:47] [SPEAKER_00]: adding stickers to our little sticker book so yeah it's cheap entertainment that's fun and it's
[00:46:55] [SPEAKER_00]: good if I'm traveling with the kiddos or whatever it's everyone enjoys going to a baseball game
[00:46:59] [SPEAKER_00]: get some content and some peanuts it's a pretty cool thing then you spend some time in the
[00:47:04] [SPEAKER_00]: York down too I believe right yes I'm in New York quite a bed probably at least one or two weeks
[00:47:08] [SPEAKER_00]: a month and so I've got to go to the Yankees game into a mess game into a next game like yeah
[00:47:13] [SPEAKER_00]: I'm going to take it all in next year I'm going to try to get to the US open watch some tennis
[00:47:17] [SPEAKER_00]: stuff and just the energy in New York for me even for a real steak guy I'm going to get
[00:47:21] [SPEAKER_00]: every time I fly in I see this kind of line and we have this incredible terrace at our office
[00:47:27] [SPEAKER_00]: right in Rockford Feltzer Center and you can see the buildings it's one of those things where like
[00:47:31] [SPEAKER_00]: you look at just where we're at today I don't think we could recreate New York City if we were
[00:47:37] [SPEAKER_00]: starting over today like I don't think we could build the buildings I don't think we could create the
[00:47:41] [SPEAKER_00]: density I don't think we could do all the architectural stuff I just don't think we could recreate it
[00:47:45] [SPEAKER_00]: it's one of those things that it's just a wonder of the world like it doesn't get you know there's
[00:47:50] [SPEAKER_00]: all the negative stuff about New York they got big rats kind of stinky sometimes like all this stuff
[00:47:54] [SPEAKER_00]: I see our irrespective it's that's one of one and as soon as I fly in I just the energies and
[00:48:01] [SPEAKER_00]: factious I love it so for a Texas guy I love split in time in New York it's a really really cool thing
[00:48:08] [SPEAKER_03]: I couldn't even agree with you more my wife and I just absolutely love New York so very good
[00:48:12] [SPEAKER_03]: all right final question if you had a hundred thousand dollars that you had to place
[00:48:18] [SPEAKER_03]: in the next week or so where would you place and you couldn't go with one of your buddies let's say
[00:48:22] [SPEAKER_00]: yeah so it was an I'm a multifamily guy at heart I think multifamily is that's where I
[00:48:28] [SPEAKER_00]: that's it's I understand it's the easiest investment to understand the underlying fundamentals
[00:48:34] [SPEAKER_00]: that drive value so it's not difficult to find the locations where you have net in migration
[00:48:39] [SPEAKER_00]: where you have good transportation where you have good school districts where you have easy access
[00:48:43] [SPEAKER_00]: to roadways that give people to and from work where there's retail shopping centers that are close
[00:48:49] [SPEAKER_00]: for me like all of the things that I want to use to help quantify safety security kind of upside
[00:48:55] [SPEAKER_00]: of investment very easy to do that with multifamily I would say beyond that maybe like this
[00:49:00] [SPEAKER_00]: class be in fill industrial play is a really interesting concept for me because I do think that
[00:49:06] [SPEAKER_00]: last mile distribution concept is only going to get stronger and stronger as these supply chains
[00:49:11] [SPEAKER_00]: logistics get better and more efficient you're getting Amazon not delivered daily but hourly in
[00:49:16] [SPEAKER_00]: cities I think that's a really good play so I would say one of those two options when I'm pretty
[00:49:21] [SPEAKER_00]: partial to the multifamily stuff it's easy to understand and generally speaking people have
[00:49:26] [SPEAKER_00]: time to place to live right so it's it's that's where I'd probably put the money if I find it
[00:49:32] [SPEAKER_03]: make a decision today awesome and that's why we invite you on the show because you're the
[00:49:36] [SPEAKER_03]: expert of the multifamily space so I find the same way I hold 70% of my my investment capital
[00:49:42] [SPEAKER_03]: multifamily syndication so could not agree more but Lonnie this has been great thank you so much
[00:49:47] [SPEAKER_03]: for coming on the show I really do appreciate what you guys are doing over a trip I get a tremendous amount
[00:49:52] [SPEAKER_03]: of value out of it I know all of your listeners do as well but thank you so much for being on the
[00:49:57] [SPEAKER_00]: show today yeah thanks for any I appreciate it thanks for the kind words and if any of your listeners
[00:50:02] [SPEAKER_00]: want to reach out again they can find us on on trep.com I have a profile there in my contact in
[00:50:07] [SPEAKER_00]: Zairam also on LinkedIn we're happy to help however we can but thanks for the opportunity to talk and
[00:50:13] [SPEAKER_03]: good luck on the continued growth of the show awesome thanks so much Lonnie into the audience
[00:50:18] [SPEAKER_03]: is always thank you again for joining us today we encourage you to continue your education journey
[00:50:24] [SPEAKER_03]: in the past to invest in space but more importantly than just the education we encourage you to
[00:50:28] [SPEAKER_03]: make the decision to invest in your first passive investment both Lonnie and I are convinced that
[00:50:33] [SPEAKER_03]: we will be very glad that you did and just wish that you had started that much sooner so thank you again
[00:50:39] [SPEAKER_03]: for joining us today and be sure to join us again next Thursday for another great episode thank you
[00:50:45] [SPEAKER_01]: well there you have ladies and gentlemen another episode of the gentle art of crushing it
[00:50:50] [SPEAKER_01]: it was an amazing episode we know we sure learned a lot and we hope you did as well
[00:50:55] [SPEAKER_01]: we want to take a second and thank you so much for viewing or listening to this episode
[00:51:00] [SPEAKER_01]: and please just know that we only ask for one favor and that is to make this life magnificent
[00:51:06] [SPEAKER_01]: thank you and have a wonderful day


